Our Services:
At Insuria Insurance Brokers SARL, our success is driven by our want to provide our clients with an exemplary service. We pride ourselves on the unique, professional, trusted and client focused service we provide our clients. The Intrepid team ensure each and every client benefits from the wealth of strong relationships we have built with our insurance markets.
Risk Management
Insurance starts with fully understanding a client’s specific risks. Effective risk management is therefore a vital prerequisite to ensuring the most appropriate insurance cover. We start by listening to our clients – seeking answers to our many meticulous questions to ensure that we gather as much information as possible. This helps us to gauge a client’s attitude towards, and knowledge of, risk management. We then arrange for a comprehensive risk survey of a client's assets or business to be conducted by a qualified engineer. This results in the identification and assessment of specific risks, and recommendations for minimizing probable risk occurrence and reducing losses in case of an accident. The survey takes into consideration clients’ existing coverage, loss history analysis, and their exact needs and requirements in accordance with the nature of their business. Such an approach enables INSURIA to facilitate the smooth transfer of specified risks in the insurance contract from the client to the selected insurance company, which is the underlying tenet behind all insurance transactions.
Insurance Brokerage
Our role as an insurance broker is to act as an independent intermediary between clients and insurance providers, and to advise on which insurance companies are best suited to meet a client’s specific needs.
To support the establishment of a long-term and mutually-beneficial relationship, we assign an Account Executive to manage a client’s account. This involves regular visits to fully understand the client’s business, and specific insurance needs and requirements. It also includes monitoring any changes in a client’s circumstances, and amending the insurance cover accordingly.
As the saying goes, ‘the devil is in the details’, so we pay great attention to interpreting the wording and conditions of policies, and deciphering the small print. We then rank insurance companies by premiums, claims adjustment and prompt settlement.
Claims Processing
Our role does not end on selecting the best insurance coverage, in fact it starts through the moment the policy is issued to handling the entire claims process on your behalf. This starts from the moment that a client informs us of an accident or loss, when we immediately notify the insurer. We then prepare and submit a claim to the insurance company and loss adjustor, handle all documentation involved, negotiate a settlement, and achieve the optimum compensation in the fastest time possible. Part of our service includes the preparation of periodic claims statistics for a client’s records, and their future use in analyzing a client’s loss history when renewing insurance coverage.